Most of our products are made to order and built and shipped in 2 to 3 weeks (excluding weekends and holidays) after receiving your order confirmation email. However, some items may take longer. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer flat rate domestic shipping on many of our items.

Local delivery

Free local delivery is available for orders over $300 within 25 miles of San Angelo, TX. For orders under $300, we charge $25 for local delivery.

Deliveries are made from 12pm to 6pm Monday through Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at at our location in San Angelo, TX. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 5 to 15 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 12pm to 6pm Monday through Friday (excluding holidays). Please have your order confirmation email with you when you come.

International Shipping

Please contact us before ordering items for international delivery so that we may generate a custom shipping quote for your item.

 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the 

tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at thewebbranch@gmail.com with your name and order number, and we will look into it for you.